Setup overview: 2.4GHz WIFI requirement and 5-step setup flow A diagram showing that a 2.4GHz WIFI network is required, followed by a five-step setup flow: Step 1, Power: power on the device using the supplied USB cable and charger, with a phone or computer nearby. Step 2, Device WIFI: scan for WIFI networks and connect to the one shown on the device, e.g. matrixbox-1c3. Step 3, Browser: browse to http://192.168.4.1 in a web browser. Step 4, Home WIFI: select your home WIFI network from the drop-down list and connect the device to it. Step 5, Install Departures: click the green Download Apps button, choose DEPARTURES and install it, then enter the details you want shown on the display (country, transport operator, station/stop). Setup guide What you need and how the setup flows ! 2.4GHz WIFI required Your router must broadcast a 2.4GHz network. Most routers do this alongside 5GHz automatically. Setup overview 1. Power on Power on the device using the supplied USB cable and charger. Have a phone or computer close by (~1 m). 2. Device WIFI Scan for WIFI networks and connect to the one shown on the device: matrixbox-1c3 3. Browser Browse to the settings page by entering this address in a web browser: http://192.168.4.1 4. Pair to your Home WIFI Select your home WIFI network from the drop-down list and connect the device to it. Note: a new IP address will be assigned by your router. http://192.168.4.1 5. Install Departures Once connected, click the green button to Download Apps. Choose DEPARTURES and install it. Then enter the details to show on the display (country, operator, stop). Configure from any phone or computer All settings are saved on the device

Troubleshooting

If you have any trouble with your device, our chat agent may be able to help you!

  • - Is the device sufficiently powered?

    Make sure to use the provided USB charger, or the device may fail due to not getting enough power.

  • - How is the device placed?

    The optimal distance from the router is about 5-6 meters. Don't place it too close or too far from the router, or behind walls or objects that could interfere with the signal.

  • - Is your router broadcasting on the 2,4GHz band?

    The 2,4GHz band is used by many wireless home consumer products, so make sure this setting is enabled on your router.

  • - How do I reset the device?

    Visit this page and follow the instructions.

Developer?

If you want to develop new apps or customize current code, visit www.matrixbox.app or check out our GitHub repo for more information.