1. 01

    Power on

    Power on the device using the supplied USB cable and charger. Have a phone or computer close by (~1 m).

  2. 02

    Device WiFi

    Scan for WiFi networks and connect to the one shown on the device:

    matrixbox-1c3

  3. 03

    Browser

    Browse to the settings page by entering this address in a web browser:

    http://192.168.4.1

  4. 04

    Pair to your Home WiFi

    Select your WiFi network from the drop-down list and connect to it.

    Note: you now have a new IP address!
    http://192.168.4.1

  5. 05

    Install Departures

    Once connected, click the green button to Download Apps. Choose DEPARTURES and install it. Then enter the details to show on the display (country, operator, stop).

Troubleshooting

If you have any trouble with your device, our chat agent may be able to help you!

  • - Is the device sufficiently powered?

    Make sure to use the provided USB charger, or the device may fail due to not getting enough power.

  • - How is the device placed?

    The optimal distance from the router is about 5-6 meters. Don't place it too close or too far from the router, or behind walls or objects that could interfere with the signal.

  • - Is your router broadcasting on the 2,4GHz band?

    The 2,4GHz band is used by many wireless home consumer products, so make sure this setting is enabled on your router.

  • - How do I reset the device?

    Visit this page and follow the instructions.

Developer?

If you want to develop new apps or customize current code, visit matrixbox.app or check out our GitHub repo for more information.